UniHome cares about our visitors and users experience. We are committed to make your experience with us enjoyable. Please read through the following terms and conditions prior to making your purchases, subscriptions, bookings and using our sites and services. You agree to have acknowledged the following terms and conditions, understood and agreed to abide and adhere to them by making any purchases, subscriptions, bookings, or using our sites and services. If you do not agree to any of these terms and conditions, you shall cease accessing and using the sites and services. In the event of any discrepancy or inconsistency between the Chinese and English versions, the English version shall prevail.
Online Marketplace
UniHome cares about the shopping experience of our buyers and sellers. We are committed to make your shopping and selling experience with us enjoyable. You agree to have acknowledged the following terms and conditions, understood and agreed to abide and adhere to them through listing on our platform, selling, or purchasing items.
Flea Market
Online Store
UniRent
UniRent @ UniHome provides a one-stop platform for the direct matching between landlords and tenants. This means that landlords can create listings for accommodation for free through this platform and tenants can search for free and book accommodation directly from the landlords, or collectively, the E-Rental Accommodation Services. Landlords and tenants shall sign up to UniHome and become a member prior to using the E-Rental Accommodation Services. By using the sites and services, you agree to have acknowledged the following terms and conditions, understood and agreed to abide and adhere to them.
General
Cancellation and Refund-Related Matters
Gift Card
Points & Rewards System
UniRewards is the points and rewards system of UniHome. The points and rewards earned by users from any spending except UniFood Points are termed as UniPoints, whereas for the spending on UniFood, users would be earning UniFood Points.
Ratings & Reviews System
In UniHome, we believe that reviews are a critical component in building trust within our community. We want our community to have the best experience and convenience when it comes to using our platform and services. Therefore, please ensure that your reviews on UniHome are useful, informative, relevant and unbiased, so that our community could make informed decisions and expect on the possible outcomes when making their plans.
Membership & Accounts
Ownership Rights
The UniHome platform, sites, services, and all of the content on or from UniHome, as well as all intellectual property associated with UniHome, are soley owned by UniHome and protected by the copyright, trademark, and other laws of Malaysia, such as the Copyright Act 1987. As such, you acknowledge and agree that the UniHome platform, sites, services, and all of the content on or from UniHome, as well as all intellectual property associated with UniHome, are the exclusive property of UniHome. You shall not involve in any violation of the rights of UniHome or any action that infringes such laws. Any copyright infringement, trademark infringement, service mark infringement, and any other applicable infringement, by any means, are not allowed.
Miscellaneous
Payment Terms of Service, or collectively, Payment Terms, are a binding legal agreement between you and UniHome with respect to the payment services conducted and provided, or collectively Payment Services, by our platform. Please read through the following terms of service prior to using our payment services in making your purchases, subscriptions, bookings or using our sites and services. You agree to have acknowledged the following terms of service, understood and agreed to abide and adhere to them by using payment services in making any purchases, subscriptions, bookings, or using our sites and services. If you do not agree to any of these terms of service, you shall cease accessing and using the sites and services. In the event of any discrepancy or inconsistency between the Chinese and English versions, the English version shall prevail.
Please read through the cancellation, return and refund policy as stated below. By using our services, you agree that you have acknowledged the following terms, have understood them, and have agreed to abide and adhere to them. In the event of any discrepancy or inconsistency between the Chinese and English versions, the English version shall prevail.
Online Marketplace
UniRent
Please read through the item pick-up and delivery policy as stated below. By using our services, you agree that you have acknowledged the following terms, have understood them, and have agreed to abide and adhere to them. In the event of any discrepancy or inconsistency between the Chinese and English versions, the English version shall prevail.
Currently, we only offer delivery services on every Saturday, starting from 10.30am to 12.30pm and 2.00pm to 5.00pm.
Item-pick-up services for sold items listed by sellers are free of charge, on every Saturday, starting from 9.30am to 5.00pm.
Item Pick-Up Service
Self-Collection & Delivery Service
Last updated as of 9 Nov 2022
UniHome cares about the privacy of our visitors and users. Please read this policy and make sure you fully understand our practices in relation to your Personal Information with prior to accessing or using our services. If you read and fully understand this Privacy Policy, and remain opposed to our practices, you must immediately leave and discontinue all use of any of our services. In the event of any discrepancy or inconsistency between the Chinese and English versions, the English version shall always prevail.
User Information
We must collect Personal Information relating to an identified or identifiable natural person to provide you, our services. We only collect Personal Information you provide us, from your use of our services. The Personal Information you provide to us is private and confidential and we do not share any of your information to any third party.
The Personal Information described in this Privacy Policy will only be shared to the relevant authorities if we believe in good faith that this will help to protect the rights, property or personal safety of UniHome, any of our users or members, without prior notification.
Last updated as of 9 Nov 2022