Privacy Policy

UniHome cares about the privacy of our visitors and users. Please read this policy and make sure you fully understand our practices in relation to your Personal Information with prior to accessing or using our services. If you read and fully understand this Privacy Policy, and remain opposed to our practices, you must immediately leave and discontinue all use of any of our services. In the event of any discrepancy or inconsistency between the Chinese and English versions, the English version shall always prevail.

 

USER INFORMATION

We must collect Personal Information relating to an identified or identifiable natural person to provide you, our services. We only collect Personal Information you provide us, from your use of our services. The Personal Information you provide to us is private and confidential and we do not share any of your information to any third party.

The Personal Information described in this Privacy Policy will only be shared to the relevant authorities if we believe in good faith that this will help to protect the rights, property or personal safety of UniHome, any of our users or members, without prior notification. 

COLLECTION, WAYS & HANDLING OF USER INFORMATION

1. We may collect personal information from you such as your name, email address, your address, phone number and social media profiles. The information collected is mainly to process your registration with our sites and apps and to let you participate in our site or app features. We also use such information to contact and communicate with you, and also to communicate with you for transactional purposes.
2. We may collect rental preferences and related information from you, such as your move-in date and length of stay. We also collect information about what types of rentals you like. or what kind of roommate preferences you like, based on the information that you’ve provided when using our services. This might also include preferred location. We use such information to provide and improve our services, as well as to customize and personalize your experience with us. Such information provided is used to serve you the specific content that is most relevant to you.
3. We may collect usage and location information from you when you are using our services or successfully placed an order or booking, such as the browser you are using or your operating system, your device IP address, and technical details that occur in conjunction with any errors you may encounter. We use these information to serve you the specific content that is relevant to you, to process your order and booking, and to provide and improve our services.
4. We collect information about you mainly by you providing such information to us directly, such as when you are registering for your sites or apps, or when you are placing an order or booking on our sites and apps.
5. We may also collect information about you from third parties. Third parties who may give us information include social media sites and third party sites or apps. This includes your profile and public information on those sites and apps. 
6. We use information for marketing purposes. We may provide you with information about our products, services or offerings. We may also use your information to inform you about special offers or promotions. These might be our own products, services or offerings, or other third-party offers, products or services in which we think you might be interested.
7. We use the information for security purposes. We use your information to protect our company, our customers, our users, our sites and apps. We use your information to prevent, discover and investigate violations of our Policy or Terms.

 

YOUR RIGHTS AND CONTROLLING OF YOUR USER INFORMATION

1. You can always access or update your information. You can access and correct your information by logging in to your account and editing it. You can also contact us at hello@unihome2u.com.
2. If we receive user information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the user information to us.
3. You may request that we delete your user information. In certain circumstances, you may request that we delete your user information. You may contact us at hello@unihome2u.com to request the deletion of your user information.

 

CHANGES OR UPDATES TO THIS POLICY

From time to time, we may change or update our privacy policy at our discretion to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. When we do so, we would post the updated copy on our sites and apps. You may access the updates or changes from the same link or the same way by which you are accessing this privacy policy.

EXTERNAL SITES, THIRD-PARTY WEBSITES OR SERVICES 

From time to time, our sites and apps might contain links to external sites, third-party websites, applications, widgets or services that we don’t control and are not operated by us. Since we have no control over the contents and policies or these external sites and applications or services, therefore we do not accept any responsibility or liability for their respective privacy practices.

DISCLAIMER

We shall not be liable for any voluntary disclosure of user information by you to other users in connection with the use of our sites, apps, and our services or  offerings.

 

CONTACT US

Should you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us at hello@unihome2u.com.

 

Last updated as of 25 April 2026